Privacy Policy
Last Updated: January 22, 2026
1. Information We Collect
We collect information you provide directly to us to facilitate your account and app experience:
• Account Information: Name and email address collected via Google or Apple Sign-in.
• Purchase Data: Transaction history provided by the Apple App Store.
• Usage Data: Technical logs, device type, and app interaction data to ensure platform security and performance.
2. Photo Data & AI Processing
• On-Device Storage: Your original photos and resulting transformations are stored locally on your device. We do not host your personal photo library on our servers.
• Transient Processing: When you request a transformation, your image is encrypted and sent to our secure processing partner, Google, for AI analysis using the Nano Banana model.
• Immediate Deletion: Processed images are deleted from the processing infrastructure immediately after delivery to your device.
• No Biometrics or Training: We do not perform facial recognition or biometric identification. Your photos are not used to train AI models without your separate, explicit consent.
3. How We Use Your Information
We use the collected data to:
• Provide and improve our AI transformation services.
• Process your requests securely and efficiently.
• Communicate with you about your account, service updates, and promotional offers.
• Ensure the security and integrity of the glowUP platform.
4. Third-Party Services
We utilize trusted third-party services for essential app functions:
• Authentication: Google and Apple Sign-in.
• Payments: Apple In-App Purchases.
• Processing: Google (Data Processor for AI services).
These services maintain their own privacy policies governing their data handling.
5. Your Rights (US & Canada)
In accordance with CCPA (US) and PIPEDA (Canada) regulations, you have the right to:
• Access, correct, or request the deletion of your personal information (name/email).
• Request a copy of your data or withdraw your consent at any time.
• Opt-out of marketing communications via the "Unsubscribe" link in our emails or through App settings.
6. Data Retention
We retain your account information only for as long as necessary to provide our services and comply with legal obligations. You can request the deletion of your account and associated data directly within the App settings at any time.
7. Contact Us
If you have questions regarding this Privacy Policy or your data, please contact support at: support@glowupai.studio
8. Marketing
We may use your email address to send updates or promotional materials. You can opt-out at any time via the "Unsubscribe" link in our emails or through the App settings.